Total Calls
37
Across 1 agents
Avg Cx Score
0.72
Overall customer experience
Avg AI CSAT
0.75
Predicted satisfaction (0–1)
Avg Sentiment
0.50
AI sentiment score
Top Agents
Ranked by AI CSAT • Team: Sales
Showing top 1
#1
Mera Numonpur_Sales
AI CSAT 0.75
Cx 0.72
37 calls
AI CSAT: 0.75
Cx: 0.72
All Agents
AI CSAT descending • Team: Sales
| Agent | Calls | AI CSAT | Sentiment | Issue Status | Cx Score |
|---|---|---|---|---|---|
| Mera Numonpur_Sales | 37 | 0.75 | 0.50 | 0.89 | 0.72 |